Q. For one possible solution after another is tried until a successful one is found, is called -
1) Insight
2) Guess
3) Trial and Error
4) None of the above
Q. Which one of the following is not a component of listening?
1) Persuasion
2) Responding
3) Evaluating
4) Sensing
Q. Originally who developed the concept of 'Transactional Analysis'?
1) Joseph Luft
2) Eric Berne
3) Harrington Ingham
4) None of the above
Q. Blind and not blind is an example of -
1) Qualitative data
2) Quantitative data
3) Both (A) and (B)
4) None of the above
Q. Internal conflict that occurs, when people receive information incompatible with their value system is known as -
1) Cognitive Dissonance
2) Political Dissonance
3) Environmental Dissonance
4) Social Dissonance
Q. Functional fixedness produces ...................... in the problem-solving process.
1) Partial facilitation
2) Blocking
3) No effect
4) Facilitation
Q. Which one of the following is not a psychological barrier in communication?
1) Inattention
2) Bodily expressed message
3) Distrust in communication
4) Premature evaluation
Q. Which one of the following is not used by the people as a method of problem-solving?
1) Trial and Error
2) Functional Fixedness
3) Algorithms
4) Heuristics
Q. Which one of the following methods of problem-solving gives a guarantee of success?
1) Heuristics method
2) Planning method
3) Algorithms method
4) Backward method
Q. Algorithm is a type of -
1) Rule of thumb
2) Mechanical solution
3) Means-end analysis
4) Heuristics
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